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Terms of Service

Last updated: August 17, 2026

These Terms are between you and LeaderPath, LLC, a Texas limited liability company, located at 3526 Lakeview Pkwy, Ste. B-104, Rowlett, TX 75088 ("ActionKeeper," "we," "us," or "our"). They apply when you create an ActionKeeper account, subscribe to a plan, are enrolled as a participant, or otherwise use the services available through actionkeeper.app (the "Services").

If you do not agree to these Terms, do not use the Services.

By creating an account, purchasing a subscription, accepting an invitation to participate, or otherwise using the Services, you agree to these Terms. If you use the Services on behalf of a company, organization, or other entity, you represent and warrant that you have authority to bind that entity to these Terms.

1. Who these Terms are for

ActionKeeper is used by two different groups, and these Terms apply to them differently.

Providers are speakers, trainers, facilitators, coaches, and consultants who subscribe to ActionKeeper and run programs for their own clients and audiences. If you have an account and a subscription, you are a Provider, and these Terms are your contract with us.

Participants are the people a Provider enrolls in a program. If you were invited into a program by a speaker, trainer, facilitator, coach, consultant, or organization, you are a Participant. Your relationship is primarily with the Provider who enrolled you, not with us — see Section 19, which is written for you specifically.

2. Your account

You must be at least 18 years old to hold an account.

Sign-in is by a link sent to your email address. There is no password. This means your email account is your account and anyone who can read your inbox may be able to sign in as you. Keeping that inbox secure is your responsibility. We strongly recommend enabling available multi-factor authentication and other security protections for your email and ActionKeeper accounts.

You are responsible for what happens under your account, including anything done by team members you invite.

You must provide accurate, current account information, keep it updated, and notify us promptly if you believe your account or email credentials have been compromised. You may not share access outside your authorized team or allow another person to impersonate you through your account.

3. Subscriptions, payment, automatic renewal, and cancellation

Plans. Plans differ by how many Participants may be enrolled in active programs at once. Current plans, limits, features, and prices are shown at actionkeeper.app/pricing. We may add, remove, or change features, plan limits, or plan names from time to time, subject to these Terms.

Billing. Monthly plans are billed monthly in advance. Annual plans are billed annually in advance. Payment is processed by Stripe or another payment processor we may designate. We do not receive or store your full payment-card number.

Automatic renewal. Unless you cancel before the end of your current subscription period, your subscription will automatically renew for another subscription period of the same length, and you authorize us and our payment processor to charge the then-current subscription fee and applicable taxes to your payment method.

Price changes. We may change prices. If we do, we will give you at least 30 days' notice by email before the change affects your existing subscription, and the new price will take effect at your next renewal. You may cancel before then.

Cancellation. You can cancel at any time from your billing page. Cancellation stops future renewals and takes effect at the end of the subscription period you have already paid for. Unless required by law, we do not prorate unused time.

Refunds. Except where required by law, fees are non-refundable and we do not provide credits for partially used subscription periods. If you believe you were charged in error, contact us at info@actionkeeper.app so we can review the issue.

Taxes. Fees do not include taxes, duties, or similar governmental assessments unless expressly stated. You are responsible for taxes associated with your purchase, except taxes based on our net income.

Failed payments. If a payment fails, we may restrict Provider features until the account is current. Participants may continue to access existing program content, check-ins, dashboards, and content they have already submitted. New cohorts, programs, and invitations may be restricted. Registration may remain open for existing cohorts. AI coaching may continue for up to 14 days after a failed payment and may then pause until the account is current.

Your purchase is not contingent on the delivery of any future feature, functionality, or roadmap item, or on any oral or written statement about future product development.

4. Acceptable use

You may use ActionKeeper to run follow-through programs for your own clients, audiences, and Participants under your own branding, subject to these Terms and your plan limits.

You may not:

  • upload or use material you do not have the right to use, including a third party's copyrighted books, courses, frameworks, recordings, or other protected content
  • send unsolicited marketing, spam, or unlawful communications, or enroll people who have not agreed to participate or whom you do not have a lawful basis to contact
  • access or attempt to access another Provider's account, data, uploaded material, systems, or credentials
  • extract, reverse-engineer, decompile, disassemble, discover, reproduce, or circumvent the AI coach's instructions, prompts, configuration, security controls, source code, or non-public system components
  • use the AI coach to provide medical, legal, financial, mental-health, emergency, or other regulated professional advice, or present it as qualified to do so
  • resell, sublicense, rent, lease, white-label, or otherwise offer ActionKeeper itself as your own software product without our written permission; running your own programs under your branding is permitted
  • upload malware, malicious code, or content intended to disrupt, damage, monitor, or gain unauthorized access to systems or data
  • scrape, crawl, probe, benchmark, or use automated means to access the Services except through functionality we expressly authorize
  • circumvent subscription, usage, security, technical, or access limits
  • impersonate another person or entity, misrepresent your affiliation, or use the Services for fraud, harassment, discrimination, abuse, or unlawful surveillance
  • use the Services in a way that violates applicable law or infringes, misappropriates, or violates another person's rights

We may investigate suspected violations and may suspend, restrict, or terminate access when we reasonably believe use of the Services violates these Terms, threatens the security or integrity of the Services, exposes us or others to legal risk, or could harm another user. Where appropriate and reasonably practical, we will give you notice and an opportunity to correct the issue.

5. Your content stays yours

You own what you upload. Your books, workbooks, facilitator guides, frameworks, transcripts, program wording, branding, and any other material you put into ActionKeeper remains yours. We claim no ownership of it.

You represent and warrant that you own or have all rights, licenses, permissions, and consents necessary to upload, use, and authorize us to process that material through the Services.

You grant us a limited, non-exclusive, worldwide license to host, copy, store, process, index, retrieve, transmit, display, back up, secure, troubleshoot, and otherwise use that material only as reasonably necessary to provide, maintain, support, secure, and operate the Services for you, comply with law, and perform related technical operations. This license does not transfer ownership of your content to us.

We do not use your uploaded material to train generalized AI models, ours or anyone else's, and we do not make it available to other Providers except at your direction or as necessary to provide the Services. Additional information about AI processing is provided in the AI Disclosure, which is incorporated into these Terms by reference.

When you delete an uploaded source, we remove it from active storage and active search indexes. Residual copies may remain for a limited period in backups, logs, caches, disaster-recovery systems, or records we are legally required to retain, and will be deleted or overwritten in accordance with our ordinary retention practices.

6. Participant content

Participants write commitments, reflections, check-in answers, and messages to the AI coach. As between ActionKeeper and the Participant, that content belongs to the Participant.

As the Provider who enrolled them, you can see their commitments and whether they are completing check-ins because that is part of the coaching or learning relationship you have with them. You cannot see their private conversations with the AI coach unless the product clearly tells the Participant otherwise and the Participant affirmatively authorizes that access.

You are responsible for having a lawful basis to enroll the people you enroll, providing any notices or obtaining any consents required for your program, and accurately telling Participants and client organizations what information you will receive. Unless the Services expressly indicate otherwise, organization-level reporting is designed to show aggregated totals and themes rather than individual private reflections.

Where ActionKeeper processes personal data on behalf of a Provider or customer organization and applicable law requires contractual data-processing terms, any separate Data Processing Addendum agreed between the parties will apply to that processing and will control to the extent of a direct conflict with these Terms.

7. The AI coach

The AI coach is a software tool. It is not a person, therapist, doctor, attorney, financial advisor, mental-health professional, emergency service, or licensed professional of any kind.

The AI coach is designed to respond using material you have uploaded and coaching methods configured for the Services. It may acknowledge uncertainty when appropriate, but generative AI can still produce inaccurate, incomplete, misleading, biased, or fabricated information.

AI-generated output should be reviewed using appropriate judgment and should not be relied on as a substitute for qualified professional advice, diagnosis, treatment, emergency intervention, or independent decision-making. You are responsible for the material you upload and for how you describe and use the AI coach with your Participants.

ActionKeeper may use automated safeguards designed to identify certain language associated with possible crisis or emergency situations and, when detected, may provide crisis or emergency resources. These safeguards cannot identify every emergency or crisis, are not monitored by a clinician, and must not be relied on for monitoring, diagnosis, intervention, or emergency response. ActionKeeper does not monitor Participants in real time and is not an emergency service.

Full details about AI features, limitations, and processing are provided in the AI Disclosure, which forms part of these Terms.

8. Privacy, data use, and security

Our collection, use, disclosure, and retention of personal information are described in our Privacy Policy, which is incorporated into these Terms by reference. If these Terms and the Privacy Policy address the same issue differently, the document that more specifically addresses the issue will control to the extent permitted by law.

We may create and use aggregated or de-identified information derived from use of the Services for analytics, security, product performance, benchmarking, research, and service improvement, provided that the information does not reasonably identify a Provider, customer organization, or individual Participant.

We maintain commercially reasonable administrative, technical, and organizational safeguards designed to protect information processed through the Services. No method of transmission, storage, or security is completely secure, and we do not guarantee that unauthorized access or security incidents will never occur.

9. ActionKeeper intellectual property and license to you

ActionKeeper and its licensors own all right, title, and interest in and to the Services and their underlying software, source code, interfaces, designs, workflows, databases, documentation, trademarks, branding, AI configurations, prompts, methodologies, and other technology and intellectual property, excluding your content and Participant content.

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services during your subscription solely for your internal business purposes and to deliver programs to your authorized clients and Participants. No other rights are granted by implication, estoppel, or otherwise.

10. Availability and third-party services

ActionKeeper does not currently offer a service level agreement or uptime guarantee unless we expressly agree otherwise in writing. We may temporarily suspend or restrict access for maintenance, upgrades, security, emergency repairs, legal compliance, or other operational reasons.

The Services depend on third-party providers and infrastructure, including hosting, email delivery, payment processing, analytics, and AI services. Those services may change, become unavailable, experience outages, or modify their functionality. To the maximum extent permitted by law, we are not responsible for interruptions or failures caused by third-party systems outside our reasonable control.

We may change, add, remove, or discontinue features or integrations as the Services evolve. We will not materially reduce the core paid functionality of an active subscription without reasonable notice when practical, but we do not guarantee that any particular feature, integration, AI model, or third-party service will remain available indefinitely.

11. Support

Support is available by email at info@actionkeeper.app on a commercially reasonable, best-efforts basis. Unless we expressly agree otherwise in writing, we do not guarantee any particular response or resolution time.

12. Confidentiality

Each party may receive non-public information from the other that a reasonable person would understand to be confidential, including business information, customer information, product plans, pricing, security information, and proprietary materials ("Confidential Information"). Each party will use the other party's Confidential Information only as necessary to perform or receive the Services and will protect it using reasonable care.

Confidential Information does not include information that the receiving party can document was lawfully known without restriction, becomes public through no breach of these Terms, is received lawfully from a third party without confidentiality obligations, or is independently developed without use of the other party's Confidential Information. A party may disclose Confidential Information when legally required, and when legally permitted will provide reasonable advance notice.

13. Feedback

If you provide ideas, suggestions, enhancement requests, recommendations, or other feedback about ActionKeeper, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use and incorporate that feedback without restriction or obligation to you. This does not give us ownership of your uploaded content.

14. Copyright complaints

We respect intellectual-property rights. If you believe content made available through ActionKeeper infringes your copyright or other intellectual-property rights, contact us at info@actionkeeper.app with enough information for us to identify the material and evaluate the complaint. We may remove or disable access to allegedly infringing material and may suspend repeat infringers when appropriate.

15. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Services will be uninterrupted, error-free, secure, compatible with every system, or free from harmful components; that defects will be corrected; or that AI-generated output or other information provided through the Services will be accurate, complete, reliable, unique, or suitable for any particular purpose.

We make no promise about results. Whether Participants change their behavior, complete commitments, improve performance, or produce a return on investment depends on your program, your audience, and factors outside our control.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEADERPATH, LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OPPORTUNITY, OR DATA; BUSINESS INTERRUPTION; OR THE COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES DURING THE 12 MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM. IF YOU ARE A PARTICIPANT WHO PAID US NO FEES, OUR TOTAL AGGREGATE LIABILITY TO YOU WILL NOT EXCEED $100.

The limitations in this Section apply regardless of the form of action and even if a remedy fails of its essential purpose. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

17. Indemnification

If you are a Provider, you agree to defend, indemnify, and hold harmless LeaderPath, LLC and its affiliates, officers, directors, employees, contractors, and agents from and against third-party claims, demands, actions, damages, liabilities, losses, judgments, penalties, costs, and reasonable attorneys' fees arising out of or relating to: (a) your content; (b) your programs, services, marketing, or representations to clients or Participants; (c) your violation of these Terms or applicable law; (d) your infringement, misappropriation, or violation of another person's rights; or (e) your enrollment, communication with, or treatment of Participants.

We will provide reasonable notice of an indemnified claim and reasonable cooperation at your expense. You may control the defense and settlement, but you may not settle a claim in a way that admits wrongdoing by us, imposes obligations on us, or requires payment by us without our prior written consent.

18. Suspension, termination, and data after termination

You may cancel your subscription at any time from your billing page. Cancellation does not itself delete your account or content before the end of your paid subscription period unless you separately request deletion or close the account.

We may suspend, restrict, or terminate access immediately if we reasonably believe: you materially breached these Terms; payment remains overdue; your use creates a security, legal, or operational risk; you engaged in fraud, abuse, or unlawful conduct; suspension is necessary to protect users or the Services; or we are required to do so by law. Where appropriate and reasonably practical, we will provide notice before or promptly after taking action.

When a Provider account closes, we generally retain account and program data in active systems for up to 30 days to allow reactivation or export and then delete it from active systems, unless a longer period is required by law, needed to resolve a dispute, or reasonably necessary for security, fraud prevention, or legitimate business records. Residual copies may remain temporarily in backups and logs until overwritten under our normal retention practices.

You can export available program data to CSV before account closure or during any applicable retention period. After the retention period ends, we may be unable to restore deleted data.

Sections concerning intellectual property, confidentiality, feedback, disclaimers, limitation of liability, indemnification, dispute resolution, and any provisions that by their nature should survive will survive termination.

19. For Participants

You are reading this because someone enrolled you in a program. The following points apply specifically to you:

  • You are not being charged by ActionKeeper. Your Provider or sponsoring organization subscribes to the Services; you use them because you were invited or enrolled.
  • Your commitments, reflections, and check-in answers belong to you. Information that the Services identify as visible to your Provider may be shared with that Provider. Your private AI-coach conversations are not visible to your Provider unless the product clearly tells you otherwise and you affirmatively authorize that access.
  • You can manage or unsubscribe from non-essential emails using the links or preference controls provided. Opting out of optional emails does not necessarily remove you from the underlying program.
  • You may exercise applicable privacy rights or request information about your data as described in our Privacy Policy. Depending on the program, your Provider or sponsoring organization may also be the appropriate first point of contact.
  • The AI coach is software, not a person or professional service. Do not rely on it for medical, legal, financial, mental-health, emergency, or other professional advice.
  • Your use of the Services is also subject to the acceptable-use, intellectual-property, disclaimer, liability, dispute-resolution, and other provisions of these Terms that reasonably apply to Participants.

20. Changes to these Terms

We may update these Terms from time to time. If a change materially affects your rights or obligations, we will provide reasonable advance notice, generally by email or through the Services. Unless a different effective date is stated, continued use of the Services after the updated Terms take effect constitutes acceptance of the updated Terms. If you do not agree to a material change, you must stop using the Services and, if applicable, cancel your subscription before the change takes effect.

21. Disputes, arbitration, and class-action waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Before starting formal proceedings, you and ActionKeeper agree to make a good-faith effort to resolve any dispute informally. The party raising the dispute must send written notice describing the dispute and requested relief, and the parties will have 30 days to attempt resolution.

Except for eligible small-claims matters or claims seeking temporary or preliminary injunctive relief to protect intellectual property, confidential information, or system security, any dispute arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration under the Federal Arbitration Act. Arbitration will be administered by the American Arbitration Association (AAA) under the rules applicable to the nature of the dispute, as modified by these Terms, and may be conducted remotely unless the arbitrator requires otherwise.

YOU AND ACTIONKEEPER AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLAIMANT, OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY AWARD RELIEF ONLY TO THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO RESOLVE THAT PARTY'S INDIVIDUAL CLAIM.

If any portion of the class-action waiver is found unenforceable as to a particular claim or remedy, that claim or remedy will proceed in a court of competent jurisdiction and the remaining arbitrable claims will remain in arbitration to the extent permitted by law.

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles. For any dispute that is not subject to arbitration, the parties consent to exclusive jurisdiction and venue in the state or federal courts having jurisdiction over Rowlett, Texas, unless applicable law requires otherwise.

22. General terms

Assignment. You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, financing, or transfer of the ActionKeeper business.

Force majeure. We are not responsible for delay or failure caused by events beyond our reasonable control, including natural disasters, acts of government, war, terrorism, labor disputes, internet or utility failures, cyberattacks, failures of third-party infrastructure, or widespread service-provider outages.

Relationship of the parties. These Terms do not create a partnership, joint venture, franchise, agency, employment, fiduciary, or other special relationship between you and LeaderPath, LLC.

No waiver. Failure to enforce a provision of these Terms is not a waiver of our right to enforce it later.

Severability. If any provision of these Terms is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable where permitted, and the remaining provisions will remain in effect.

Entire agreement. These Terms, the Privacy Policy, the AI Disclosure, any applicable order form, and any other document expressly incorporated by reference constitute the entire agreement between you and us concerning the Services and supersede prior or contemporaneous agreements, proposals, representations, or communications about the same subject matter. If an executed order form or separately signed agreement expressly conflicts with these Terms, the signed agreement controls to the extent of the conflict.

Notices. We may provide notices to you through the Services, by email to the address associated with your account, or by other reasonable electronic means. Legal notices to us must be sent to info@actionkeeper.app and to the mailing address in Section 23 unless we designate another address.

23. Contact

LeaderPath, LLC, a Texas limited liability company

3526 Lakeview Pkwy, Ste. B-104, Rowlett, TX 75088

info@actionkeeper.app